Privacy Policy

Privacy Policy

Last updated July 2026

BRWN CLUB is committed to protecting your personal information. This policy explains how we collect, use and store your data when you visit our website, contact us or place an order.

Information we collect

We collect information you provide when placing an order, creating an account, contacting us or joining our mailing list. This may include your name, email address, telephone number, billing address, shipping address and order information.

Payment information is processed by our payment providers. We do not directly store full card details.

We may also collect technical information such as your IP address, browser, device, pages visited and interactions with the website through cookies and similar technologies.

How we use your information

  • To process, produce and deliver your orders.
  • To send order confirmations, delivery updates and customer service messages.
  • To respond to sizing, returns and other enquiries.
  • To prevent fraud and protect the security of the store.
  • To improve our website, products and customer experience.
  • To send marketing communications where you have opted in.

Who we share information with

We do not sell your personal information. We share information only where necessary with service providers such as Shopify, payment processors, production partners, delivery companies, analytics providers and professional advisers.

How long we keep information

We retain information only for as long as required to fulfil the purposes described above, comply with legal and tax obligations, resolve disputes and enforce agreements.

Your rights

Depending on where you live, you may have rights to access, correct, restrict or delete personal information, or object to certain processing. To make a request, email hello@brwn.club.

Cookies

We use essential cookies to operate the store and may use optional analytics or advertising cookies where permitted. Cookie choices can be managed through the website banner or browser settings.

Contact

BRWN CLUB
hello@brwn.club